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This is the tweet of the week, and maybe the year, for a few reasons:
- It gets increasingly fun as you read
- It’s from a verified customer service account, but uses a red heart emoji (rare aesthetic!)
- Last but not least: It got retweeted 10,000+ times
What the heck happened here?
On Thursday night, HBO Max sent out an accidental email:
Subject line: Integration Test Email #1
Body: This template is used by integration tests only.
Obviously a mistake, and a harmless one. But Twitter went crazy over it.
It was basically begging to be memed, and memed it was. Chatter about it reached such a fever pitch that HBO Max commented — and engagement soared.
Think not just retweets, but replies. Many started “Dear intern,” and that became a meme unto itself. One that may have reached Monica Lewinsky?!
Our takeaway
It feels like this email lifted HBO Max’s brand — and shifted American culture as we know it — at least as much as Mare of Easttown. And it was way cheaper.
This intern is going to be a CMO one day.