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How Revamp AI Saved 20+ Hours a Week and Doubled Client Capacity with MarketerHire

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20 hours

saved per week

1.5 weeks

total to hire and onboard

Doubled

potential client base of $10M+ brands

THE
CHALLENGE

The Challenge: Complex Client Onboarding Process Limiting Growth

Revamp AI, a Y Combinator startup, accelerates eCommerce revenue by up to 30% with AI-powered email personalization, helping brands maximize conversion rates and overall email performance.

However, as a new player in the market, Revamp needed to establish credibility while managing a complex onboarding process. 

Getting brands onboarded and creating compelling sales presentations consumed valuable time for co-founder Stephen Campbell that could have been better spent on product development and strategic growth.

For each new client, Revamp required about 4 hours of integration, with 3 hours dedicated to complex Klaviyo configurations. 

“We’re still a newcomer on the block, so we have to prove our value,” Campbell says. “But even though it was one of the most impactful things we could be doing, the emotional and time cost was too high for us to sustain.”

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“Irene gave us back 20 hours a week and opened up a whole new range of clients we couldn’t have targeted before.”

Stephen Campbell

Co-founder

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Revamp

THE
SOLUTION

The Solution: Finding the right expert assistant through MarketerHire

Initially, Revamp considered contracting with email marketing agencies to manage onboarding and client preview creation. 

However, Campbell soon found that contracting with agency personnel often led to issues with access and control, as agencies were protective of their resources and sometimes hesitant to let external teams manage their setups. 

Additionally, relying on agencies would limit Revamp’s flexibility, as agency personnel could be pulled away for other client work, making it a less reliable option.

“It’s nice just to have a dedicated Revamp contractor,” Campbell explains, “someone who’s truly part of our team and aligned with our goals.”

Campbell sought the help of MarketerHire. In discussions with Growth Manager Megan, Campbell was introduced to MarketerHire’s talent pool, which included vetted professionals with specialized expertise in e-commerce and the Klaviyo platform. 

He was matched with Irene, an Expert Assistant with the right blend of skills and industry experience. Irene’s background in e-commerce and her familiarity with Klaviyo provided an ideal match for Revamp’s needs. 

After just a week and a half of discussion, Revamp officially brought Irene on board. 

Campbell was surprised by the speed and ease of the setup—a process he had expected to take much longer. 

"I was impressed with how quickly everything came together," he notes, highlighting that, within days, Irene was fully integrated and handling high-priority tasks. 

Her deep understanding of e-commerce allowed her to dive into Revamp's processes with minimal onboarding, helping the team quickly gain momentum on critical projects.

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THE
RESULT

Reclaimed 20 Hours Weekly for Core Product Development

With Irene managing the time-intensive integration and mockup creation tasks, Revamp immediately reclaimed 20 hours per week. This substantial time savings allowed the core team to shift focus from operational bottlenecks to strategic product development and long-term growth initiatives. 

As a result, Revamp’s leadership could prioritize innovation and scaling their AI personalization technology without the constant interruptions that previously held them back. 

“Having Irene take over these tasks has been a game changer,” Campbell shares.

Expanded Market Reach with Scalable Client Onboarding

Previously, Revamp’s client acquisition efforts were constrained to larger brands, as only high-revenue clients could justify the time required for customized preview mockups. 

With Irene’s support, however, Revamp expanded its capacity to create these previews for mid-sized clients, allowing them to target brands generating $10M+ in revenue—an increase in reach that opened up a broader market segment. 

This shift not only expanded Revamp’s client base but also diversified its revenue sources, positioning it for steady growth within a more varied portfolio of clients.

Improved Operational Efficiency and Strategic Insight

Beyond managing integrations, Irene’s e-commerce experience brought an added layer of strategic insight to Revamp’s operations. 

Her background enabled her to identify process improvements and low-hanging fruit that the team, being newer to the e-commerce space, hadn’t considered. 

This expertise proved invaluable, as Irene introduced efficiencies that further optimized Revamp’s workflow. 

“She has helped us identify blind spots we didn’t even realize we had,” Campbell explains. Irene has helped streamline processes that saved additional time and resources, making the team more agile and prepared for future growth.”

Need help with operations and client success?

With MarketerHire, you get direct access to Global Talent and Expert Assistants who integrate with your team, bringing expertise and flexibility without the red tape. 

Find the right expert match today and focus on scaling your business efficiently.

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"I was impressed with how quickly everything came together. Within days, Irene was fully integrated and handling high-priority tasks."

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