What is account-based marketing?
Account-based marketing (ABM) is a strategic approach to B2B marketing that focuses on targeting and engaging key accounts, rather than pursuing a more traditional, mass-market approach. In an ABM strategy, each account is treated as its own market, and a bespoke marketing strategy is designed and implemented for each one. This approach is in contrast to traditional marketing strategies, which tend to take a one-size-fits-all approach and focus on generating leads from a large number of potential customers.
The benefits of account-based marketing
There are a number of benefits to adopting an account-based marketing strategy:
- ABM can be more effective than traditional marketing approaches: by targeting key accounts, you can generate more qualified leads and close more business deals.
- ABM is more efficient: because you are targeting a smaller number of accounts, you can use your marketing budget more effectively and get a better return on investment.
- ABM is more personal: by tailoring your marketing strategy to each individual account, you can create a more personalised and targeted approach that is more likely to engage your target customers.
- ABM can help you to build better relationships with your customers: by taking a more personalised and targeted approach, you can build stronger relationships with your customers that are based on trust and mutual understanding.
The key components of an account-based marketing strategy
An account-based marketing strategy typically consists of four key components:
- Identifying target accounts: the first step is to identify the accounts that you want to target. This will typically involve carrying out market research to identify potential customers that match your ideal customer profile.
- Creating account-specific marketing plans: once you have identified your target accounts, you need to create a bespoke marketing plan for each one. This plan should detail the specific marketing activities that you will carry out in order to engage each account.
- Implementing account-based marketing campaigns: the next step is to put your account-based marketing campaigns into action. This will involve carrying out the marketing activities that you have planned, and tracking the results in order to measure success.
- Evaluating and adjusting your account-based marketing strategy: finally, it is important to regularly evaluate the results of your account-based marketing campaigns and make adjustments to your strategy where necessary. This will ensure that your campaigns are as effective as possible and that you are achieving your desired results.
How to measure the success of your account-based marketing campaigns
There are a number of different ways that you can measure the success of your account-based marketing campaigns:
- Lead generation: one way to measure the success of your account-based marketing campaigns is by looking at the number of leads that they generate. You can track the number of leads that are generated from each account, and compare this to your overall lead generation goals.
- Account conversion rates: another way to measure the success of your account-based marketing campaigns is by looking at the conversion rates of your target accounts. This metric measures the percentage of accounts that are converted into paying customers.
- Customer lifetime value: another important metric to consider is customer lifetime value (CLV). This measures the total value of all the business that a customer will do with you over the course of their relationship with your company.
- Marketing ROI: finally, another key metric to look at is marketing ROI. This measures the return on investment that you are getting from your account-based marketing campaigns. To calculate marketing ROI, you need to divide your total marketing costs by the total revenue generated from your account-based marketing campaigns.
Case studies of successful account-based marketing campaigns
There are a number of companies that have successfully used account-based marketing to achieve their growth goals. Here are some examples:
- HubSpot: HubSpot is a company that provides marketing and sales software to businesses. In 2015, they launched an account-based marketing campaign to target key accounts in the technology industry. The campaign was successful in generating a number of qualified leads and resulted in an increase in sales.
- LinkedIn: LinkedIn is a business-focused social networking site. In 2014, they launched an account-based marketing campaign to target key accounts in the technology industry. The campaign was successful in generating a number of qualified leads and resulted in an increase in sales.
- Salesforce: Salesforce is a company that provides customer relationship management (CRM) software to businesses. In 2015, they launched an account-based marketing campaign to target key accounts in the technology industry. The campaign was successful in generating a number of qualified leads and resulted in an increase in sales.
The challenges of implementing an account-based marketing strategy
There are a number of challenges that you may face when implementing an account-based marketing strategy:
- Identifying target accounts: one of the challenges of account-based marketing is identifying the right target accounts. This can be a difficult task, and requires careful market research and analysis.
- Creating account-specific marketing plans: another challenge is creating bespoke marketing plans for each target account. This can be a time-consuming task, and requires a deep understanding of each account.
- Implementing account-based marketing campaigns: a further challenge is implementing account-based marketing campaigns. This requires careful planning and execution, and a close monitoring of results.
- Evaluating and adjusting your account-based marketing strategy: finally, it is important to regularly evaluate the results of your account-based marketing campaigns and make adjustments to your strategy where necessary. This will ensure that your campaigns are as effective as possible and that you are achieving your desired results.
Tips for getting started with account-based marketing
If you are thinking about implementing an account-based marketing strategy, here are some tips to get you started:
- Start by identifying your target accounts: the first step is to identify the accounts that you want to target. This will typically involve carrying out market research to identify potential customers that match your ideal customer profile.
- Create account-specific marketing plans: once you have identified your target accounts, you need to create a bespoke marketing plan for each one. This plan should detail the specific marketing activities that you will carry out in order to engage each account.
- Implement your account-based marketing campaigns: the next step is to put your account-based marketing campaigns into action. This will involve carrying out the marketing activities that you have planned, and tracking the results in order to measure success.
- Evaluate and adjust your account-based marketing strategy: finally, it is important to regularly evaluate the results of your account-based marketing campaigns and make adjustments to your strategy where necessary. This will ensure that your campaigns are as effective as possible and that you are achieving your desired results.